Comparison Guide

Dovetail
Alternative

Compare Dovetail with Feedback Rivers. Discover why teams choose usage-based pricing over per-seat costs.

Usage-Based Pricing

Pay for feedback volume, not seats. Your whole team gets access.

Multi-Source Aggregation

App stores, review sites, support tools — all in one place.

AI-Powered Analysis

Automatic categorization and sentiment analysis at scale.

What is Dovetail?

Dovetail is a user research platform that helps teams analyze qualitative data, transcribe interviews, and extract insights from customer conversations.

Best for:UX research teams conducting user interviews and usability studiesVisit Dovetail

Feature Comparison

See how Feedback Rivers stacks up against Dovetail

Feature
Feedback Rivers
Dovetail
Multi-source feedback aggregation
App store review monitoring
AI-powered categorization
Slack integration
Review site monitoring (Trustpilot, G2)
Usage-based pricing
Interview transcription
Video/audio analysis

Pricing That Scales With You

Compare pricing models and see why teams prefer usage-based pricing

Recommended

Feedback Rivers

Usage-based

Pay for feedback volume, not per seat

  • Unlimited team members
  • No per-seat costs
  • Scales with your needs

Dovetail

$29/user/month

Per-seat pricing model

Free tier available with limited features

Why Teams Choose Feedback Rivers

Usage-based pricing means you only pay for what you use, not per seat

Direct integrations with app stores, review sites, and feedback widgets

Built specifically for aggregating feedback from multiple sources

Simpler setup for teams focused on customer feedback vs. research

Good to Know

We believe in transparency. Here's when Dovetail might be the better choice for your team:

  • 1Dovetail excels at qualitative research and interview analysis
  • 2If your primary need is user research rather than feedback aggregation, Dovetail may be better suited

Frequently Asked Questions

QWhat's the main difference between Feedback Rivers and Dovetail?

Feedback Rivers focuses on aggregating customer feedback from multiple sources like app stores, review sites, and support tools into one place. Dovetail is designed for qualitative user research, helping teams analyze interviews and usability studies. If you need to monitor and categorize ongoing customer feedback, Feedback Rivers is the better fit. If you're conducting user research interviews, Dovetail specializes in that.

QCan I use both Feedback Rivers and Dovetail together?

Yes, many teams use both tools for different purposes. Feedback Rivers handles the continuous stream of customer feedback from reviews and support channels, while Dovetail is used for periodic deep-dive user research. The two complement each other well.

QIs Feedback Rivers cheaper than Dovetail?

It depends on your usage. Feedback Rivers uses usage-based pricing (you pay based on feedback volume, not seats), which is often more affordable for teams that want multiple people to access feedback insights. Dovetail charges per seat, which can add up for larger teams.

Ready to Try Feedback Rivers?

Start aggregating customer feedback from all your sources. No per-seat pricing, no complex setup.

Feedback Rivers is a feedback aggregator that brings all your customer feedback into a system of record that makes feedback visible and actionable across teams.

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