Dovetail
Alternative
Compare Dovetail with Feedback Rivers. Discover why teams choose usage-based pricing over per-seat costs.
Usage-Based Pricing
Pay for feedback volume, not seats. Your whole team gets access.
Multi-Source Aggregation
App stores, review sites, support tools — all in one place.
AI-Powered Analysis
Automatic categorization and sentiment analysis at scale.
What is Dovetail?
Dovetail is a user research platform that helps teams analyze qualitative data, transcribe interviews, and extract insights from customer conversations.
Feature Comparison
See how Feedback Rivers stacks up against Dovetail
| Feature | Feedback Rivers | Dovetail |
|---|---|---|
| Multi-source feedback aggregation | ||
| App store review monitoring | ||
| AI-powered categorization | ||
| Slack integration | ||
| Review site monitoring (Trustpilot, G2) | ||
| Usage-based pricing | ||
| Interview transcription | ||
| Video/audio analysis |
Pricing That Scales With You
Compare pricing models and see why teams prefer usage-based pricing
Feedback Rivers
Usage-based
Pay for feedback volume, not per seat
- Unlimited team members
- No per-seat costs
- Scales with your needs
Dovetail
$29/user/month
Per-seat pricing model
Free tier available with limited features
Why Teams Choose Feedback Rivers
Usage-based pricing means you only pay for what you use, not per seat
Direct integrations with app stores, review sites, and feedback widgets
Built specifically for aggregating feedback from multiple sources
Simpler setup for teams focused on customer feedback vs. research
Good to Know
We believe in transparency. Here's when Dovetail might be the better choice for your team:
- 1Dovetail excels at qualitative research and interview analysis
- 2If your primary need is user research rather than feedback aggregation, Dovetail may be better suited
Frequently Asked Questions
QWhat's the main difference between Feedback Rivers and Dovetail?
Feedback Rivers focuses on aggregating customer feedback from multiple sources like app stores, review sites, and support tools into one place. Dovetail is designed for qualitative user research, helping teams analyze interviews and usability studies. If you need to monitor and categorize ongoing customer feedback, Feedback Rivers is the better fit. If you're conducting user research interviews, Dovetail specializes in that.
QCan I use both Feedback Rivers and Dovetail together?
Yes, many teams use both tools for different purposes. Feedback Rivers handles the continuous stream of customer feedback from reviews and support channels, while Dovetail is used for periodic deep-dive user research. The two complement each other well.
QIs Feedback Rivers cheaper than Dovetail?
It depends on your usage. Feedback Rivers uses usage-based pricing (you pay based on feedback volume, not seats), which is often more affordable for teams that want multiple people to access feedback insights. Dovetail charges per seat, which can add up for larger teams.
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Learn moreReady to Try Feedback Rivers?
Start aggregating customer feedback from all your sources. No per-seat pricing, no complex setup.